Regional Field Service Engineer

Location: Selangor


Job description:

What will you do?

  • Perform Startup & Commissioning on all equipment across the entire cooling product range
  • Perform planned and preventive maintenance or unscheduled maintenance and service interventions
  • Document all required information for each site visit performed
  • Work with other team’s members to complete large & customized installations (e.g. in data centers, hospitals, nuclear power plants…)
  • Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location
  • Train customers on basic operations of the equipment
  • Inform customers of any issues which they can experience with the equipment in a way which is beneficial to the customers as well to Schneider Electric
  • Assist other Schneider Electric service engineers & sub-partners during site visits, evaluating technical and professional performance

What qualifications will make you successful?

  • Bachelor’s degree in mechanical engineering or equivalent
  • Experience with critical HVAC, generators, fire detection/suppression, UPS systems
  • Thorough understanding of HVAC principles, specifically cooling and basic knowledge of electricity
  • Minimum 4 years of field service repair and customer service with HVAC, Precision cooling equipment 
  • Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members
  • Must comply with all safety policies, practices and procedures
  • Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphs
  • Handle multiple tasks simultaneously
  • Willingness to travel internationally up to approx. 75% of the working time
  • Any HVAC Certification and training is an advantage

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