Aftersales Director

Location: Kuala Lumpur
Job ID: OTA1


Job description:

  • Plan, execute, supervise, administrate, control, and evaluate District sales strategies /activities according to the objectives of the corporation.
  • Serve as the main action driver on the field  with dealers and vice versa.
  • Daily basis follow-up Commercial activities pursuing annual objectives.
  • Develop specific actions plans along with the field team to incentive dealers to accomplish.
  • Ensure sufficient & balanced levels of inventory in terms of volume, mix and timing ageing stock.
  • Analyze market conditions, competition, and trends to better understand context.
  • Achieve high levels of customer satisfaction (CSI).
  • Ensure the necessary training and skills levels on the national sales team.
  • Visit dealers with low performance supporting the Sales team, engaging general managers with higher challenges.

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