Director of Agencies

Location: Kuala Lumpur, Kuching
Job ID: ZNA8


Job description:

Job Summary 

This role is tasked to develop and ensure execution of strategies in fulfilling the division sales aspirations; and to develop talents in delivering the business KPIs. 

Key Responsibilities 

  • To formulate and execute strategies in developing and managing agencies of various nature within the regions. 
  • To lead and drive agency transformation activities in area of supervision to develop a battalion of high productivity and discipline agency force by the standard of the Company. 
  • To formulate strategies in achieving the agreed productivity level for all agencies in East Malaysia. 
  • To formulate strategies to revive the spirit of competition amongst the agencies within area of supervision. 
  • Drive recruitment of both organic and inorganic agency force in meeting business aspiration. 
  • Transformation of agency culture in meeting the changes in recruiting landscape. 
  • Collaborate with various functions within the division in achieving the new benchmarks set for years ahead. 
  • Manage and create high performing team who is responsible in delivering Division’s goals, financial targets and that could meet the revolving business needs into the future. 
  • To lead staffs at various levels to rebuild the sales momentum of aging agencies by assisting the agency leaders to groom younger agents to take-up the role as business driver. 
  • Constant review of individual’s competencies, ensuring excellent standard of skills, knowledge and behaviour. 
  • Identify performance gaps of individual, provides feedback and continuous guidance/coaching to maximize team’s performance and retention of talent. 
  • Ensure effective communication with team and agency force, to provide updates on business development regularly. 
  • Develop harmonious working environment between agencies force and internal staff. 
  • Ensure adequate and efficient resources planning to support business needs and development. 
  • Promote teamwork and support common effort of the Division. 


Key Requirements 

  •  At least 5 years working experience in similar role 
  • Result driven, able to achieve targets assigned and able to work independently 
  • Good interpersonal skills, with the ability to manage and maintain relationship with agencies and management. 
  • Well verse in both verbal and written communication skills – English in particular. 
  • Ability to converse in Mandarin is an added advantage. 
  • A team player. 
  • Must possess own transport. 

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