E-Commerce Assistant Manager

Location: Petaling Jaya
Job ID: AON1

Specialization: E COMMERCE

Job description:

Key Responsibilities

  • Develop e-commerce sales strategies to meet revenue and growth targets.
  • Implement and utilize analytics to track sales trends and identify opportunities for growth.
  • Derive strategies and action plan to increase traffic, acquire new customers, increase conversion rate and optimize sales.
  • Analyses past sales, identify trends, determine fast and slow-moving inventory, and identify sources for converting & non-converting traffic.
  • Plan and execute digital marketing strategies and advertising campaigns for online business through social media and search engines.
  • Day-to-day management of e-commerce sites’ operation (content/promotions/products).
  • Creating & maintaining listings for new products on our e-store and different marketplaces (Shopee and Lazada).
  • Verify that all product listings have accurate and high-quality images, graphics, and content.
  • Assist customer service team to provide prompt assistance, and to respond and report relevant issues to higher management.
  • Work closely with warehouse team to ensure smooth operation of online store, including order fulfilment and logistics arrangement.

Key Requirements

  • Bachelor’s degree in Business, Marketing or equivalent 
  • Minimum 2 years and above working experience in an online/e-commerce business for skincare/beauty industry. MUST have hands on experience in e-commerce business operation and execution.
  • Familiar with data-driven e-commerce selling, current e-commerce models, e-commerce payment, fulfilment, and logistics.
  • Great understanding on ecommerce operations.
  • Knowledge of online marketplaces (Shopee, Lazada, etc) is a big plus especially experience in selling or buying on those platforms
  • Strong adaptability, able to work independently with minimal supervision under time pressure and handle any ad-hoc tasks.
  • Excellent analytical, problem-solving, presentation, written, and verbal skills
  • Language required: English, Mandarin, Bahasa Malaysia
  • Skill required: advanced knowledge of Google Analytics, Facebook advertising, Mailchimp, Shopify and Magento 2.3.
  • Strong adaptability, able to work under time pressure and handle any ad-hoc tasks.

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