Network Operation cum Project Manager

Location: Bangi, Shah Alam
Job ID: BHR11


Job description:

  • To participate and contribute in network projects such as telco SDWAN migration for RHB branches, network devices refresh, Solarwinds enhancement, Gigamon enhancement, and patch management on network devices
  • Maintain, configure and administer computer networks, LAN / WAN, load balancers, wireless access points 
  • Monitor and maximize network performance via monitoring tools, observe health-checks, capacity and resiliency through assessment and carry out fine-tuning if required on network monitoring tools 
  • Provide support on all network matters which include attending to user requests and incidents, break-fix reports, upgrades and firmware patches on network devices 
  • Incident handling on network which include undertaking investigation on causes of network fault using appropriate tools and techniques, troubleshooting network related issues or outages, and escalation to network vendor or service provider as appropriate 
  • Perform upgrades and patches where required and collaborate with network team, vendors and service providers on optimization of network infrastructure which include LAN / WAN 
  • Participate in network projects, network capacity planning and disaster-recovery exercise 
  • Prepare, maintain and update network related inventories, diagrams, reports and documentations 

Extra Bonus (Not Mandatory): 

  • Build trusted technical advisor relationships with partners and leaders of various RHB groups, linking the RHB network vision to relevant business strategies 
  • Act as key contact and escalation point for partner technical issues within RHB stakeholders and vendors
  •  Detailed Knowledge IT Network / Storage market is desirable. 

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