Specialization: IT OR COMPUTER HARDWARE
Job description:
JOB PURPOSE To manage and assist in implementation of software and hardware requirement of end users To assist in project coordination in relation to new migration Protect and safeguard the company’s information technology hardware RESPONSIBILITIES - Installing and configuring computer hardware, operating system and applications
- Monitoring and maintaining computer system and network
- Troubleshooting computer system and network problem, diagnosing and solving hardware or software faults
- Providing support, including procedural documents and relevant reports
- Following diagrams and written instructions to repair a fault or set up a system
- Supporting roll out of new application
- Responding within agreed time limits
- Prioritize and manage open cases within reasonable time frame
- Testing and evaluating new technology
- Conduct safety check on computer equipment
- Ensure compliance and control function are performed in a timely and structure manner
- Track IT supply inventory purchases
- Assist in preparation of IT department budget and expenses
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