Job Responsibilities

• Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment. 
• Negotiate with customers to make workable repayment arrangement.
• Explain and clarify with customers on non-payment issues. 
• Follow up calls with customers. 
• Responsible for keeping records of collection and status of accounts. 
• Able to go for field visit if required.

Job Requirements

• Candidate must possess at least SPM and above with credit in major subjects. 
• Experience in credit recovery will be an added advantage. 
• Excellent communication and negotiation skills. 
• Comfortable working with targets. 
• Able to communicate in Bahasa Malaysia & English 
• Experienced in Microsoft Office applications including Excel, Word, and Outlook. 
• Able to work independently with minimal supervision. 
• Fresh graduates are encouraged to apply, training will be provided. 
• Full-Time and Contract-basis position(s) available. 
• Able to work immediately.