Specialization: BANKING OR FINANCIAL SERVICES
Job description:
Job Responsibilities - Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment.
- Negotiate with customers to make workable repayment arrangement.
- Explain and clarify with customers on non-payment issues.
- Follow up calls with customers.
- Responsible for keeping records of collection and status of accounts.
- Able to go for field visit if required.
Job Requirements - Candidate must possess at least SPM and above with credit in major subjects.
- Experience in credit recovery will be an added advantage.
- Excellent communication and negotiation skills.
- Comfortable working with targets.
- Able to communicate in Bahasa Malaysia & English
- Experienced in Microsoft Office applications including Excel, Word, and Outlook.
- Able to work independently with minimal supervision.
- Fresh graduates are encouraged to apply, training will be provided.
- Full-Time and Contract-basis position(s) available.
- Able to work immediately.
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