Service Associate - Telemarketer

Location: UOA Business Park


Job description:

Company Overview:

We are representing one of the Southeast Asia's largest integrated car e-commerce platform, with presence in Malaysia, Indonesia, Thailand and Singapore. Our client connecting nationwide buyer and seller of pre-owned vehicle(s) through their digital bidding platform Currently our client is looking for young and energetic candidates to be part of the team.


Job Description:

  • Drive great customer experience by driving awareness and understanding of company’s products and services.
  • Managing leads from company’s online channel to provide an end-to end service to provide a good customer journey when using company’s services.
  • Managing inbound and outbound calls and correspondences for sales and services.
  • Provide accurate and complete information to customers on our products and services via WhatsApp and calls.
  • Uphold high standards in processing and maintaining customer records/correspondents while logging customer information into system/tools provided.
  • Achieve monthly sales individual and team’s target.
  • Keep team lead informed by submitting activity and result reports, such as daily sales reports and compliments.
  • Assisting in resolving customer complaints by call and working with internal departments for follow ups.
  • Able to work with minimum supervision.


Job Requirement:

  • Candidates must possess at least a SPM/ Diploma/ Bachelor’s Degree in any fields.
  • Fresh graduate or 1 years of working experience in related field or equivalent is required for this position.
  • Must be able to speak in English fluently.
  • Computer literate in Microsoft office, Note Pad and Basic Emailing.
  • Have excellent organizational, management, communication, and negotiation skills.
  • Willing to work on rotational shift and on weekend.
  • Willing to be based in UOA Business Park.
  • Preferable to have own transportation.
  • Mandarin speaker will be a added advantage.


Other benefits:

  • Completion Bonus.
  • EPF & SOCSO Provided.

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