Business Relations Executive Assistant

Job Description

• Assist in resolving escalated tenant’s issues and disputes regarding sales and services.
• Collaborate with Sales Promotion department in ensuring that the strategies and objectives are aligned, ensuring that marketing initiatives support sales efforts are aligned to the business overall’s objectives.
• Assist in preparing reports on monthly sales information, credit reports, and relevant statistics for Management’s review.
• Participate in monthly sales report meetings between managers and staff.
• Understand tenants’ respective business models in order to better facilitate their business and operations requirements and provide intelligence to relevant personnel within Operations  
• Department particularly and other relevant Departments within the Company.
• Provide intelligence reporting to tenants for further betterment of performance.
• Identify and create value added opportunities to further enhance sales and service according to corporate targets.
• Focal point contact between tenants and other relevant Departments within the Company  
• Facilitate in providing quick / immediate response towards tenants enquiries, issues, problems and concerns

Requirement 

• Candidate must possess at least Post Graduate Diploma or Bachelor's Degree in Marketing / Commerce / Business Studies, Advertising / Mass Communication, Electrical Engineering or equivalent. 
• At least 6 years’ experience in Mall operations and management position. 
• Proven track record handling Mall operations, facilities management, or marketing in a reputed large shopping mall or real estate company.