Main Responsibilities

• Attending all product-related questions and advice on the possible solutions.
• Responding to technical support tickets.
• Diagnosing and troubleshooting hardware, networking, and software issues.
• Collaborating and strategizing with the business and internal teams.
• Attending workshops and refresher courses in sales and marketing.
• Planning and assisting with new product releases and events.
• Performing product demonstrations for customers, staff, and other stakeholders.
• Scheduling training sessions and attending meetings as required.
• Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
• Making helpful product recommendations and suggestions to increase revenue.
• Maintaining good client relations.

Requirement

• Diploma/Degree in Business studies or Engineering field or other equivalent
• Min 2-3 years of related working experience (with technical background is preferred) 
• Possesses strong product comparison knowledge
• Ability to deliver the presentation and product demonstration

Other Info

• 5 days work week, Mon-Fri
• Candidates with 5+ years related experiences can be considered for Senior/Managerial level (salary is negotiable)
• Other benefits: out patient medical coverage, dental coverage, group insurance coverage (PA/hospitalization), travel allowance (for sales) claimable basis, performance bonus per year, annual leave, etc.