Manager, Business Analyst

PURPOSE

• Understanding business process and prepare Business Requirement Documentation via business requirement mapping.
• Conduct business scoping with the business users and to develop the Business Requirements for sign off.
• Walkthroughs the signed off Business Requirement Documentation with Developer.
• Review the Functional Spec document prepared by Developer by ensuring align with Business Requirement Documentation. 
• Participant in formulating and defining system solutions and objective with IT in order to minimize understanding gap.
• To at least maintain the defined company's rules across all processes and to provide in depth technical expertise to ensure quality deliverable.
• To apply digitization within the given technology to all aspects of projects and processes.
• Assess impact of current business process against new process go-live with user/stakeholder as a team. 
• Produce business scenario for UAT execution and highlight the changes in business rules to Business Stakeholder for communication purpose. 
• Perform other responsibilities in other projects/initiatives as and when required.
• The job holder is also subject to all decisions and guidelines laid down by the Management but is able to organize the work tasks within his/her section.

KEY ACCOUNTAIBILITIES

• Working as a liaison between business partner and system developers with the responsibility for documenting detailed business requirement and system specifications.
• To work with diverse personalities across various disciplines, cultures and business practices inherent to an international organization.
• Proactively communicate and collaborate with external and internal parties to analyze information needs and functional requirements.
• Provide post implementation support.
• Able to lead and transfer FWD's project and BA methodology to the team members and be a mentor guidance to the junior staffs.

KEY PERFORMANCE INDICATORS

• A conscientious and details oriental nature
• Able meet the project timeline given and obtain proper signed off by stakeholder on business requirement documentation.
• Result oriented with a sense of urgency to follow up with project-related matters to resolution.
• Participate projects on accordance to project management principle and methodologies as business analyst roles.
• Critical thinking on problem solving.
• Multi-tasking
• Review/verify the Business Requirement Documentation to ensure that requirement have been defined correctly and meet the necessary standard of quality.

EXTERNAL & INTERNAL CONTACTS

• Change Management team
• Business stakeholder
• Testing team
• IT/Vendor team

QUALIFICATIONS / EXPERIENCE

• Minimum 7 years working experience with insurance industry.
• Degree in Actuarial, finance, information system is preferable, other majors are acceptable.
• Business Analyst Skill set – such as able to document the business requirement, analyzed the requirement, propose solution or workaround – minimum 5 years

KNOWLEDGE & TECHNICAL SKILLS

• Strong PC skills, particularly MS Office (Excel, Access, Word, PowerPoint)
• Certified with LOMA is a plus.
• Have Life 400/Life Asia system usage experience.