Manager, Business Analyst

Location: Kuala Lumpur
Job ID: DWF2


Job description:


  • Understanding business process and prepare Business Requirement Documentation via business requirement mapping.
  • Conduct business scoping with the business users and to develop the Business Requirements for sign off.
  • Walkthroughs the signed off Business Requirement Documentation with Developer.
  • Review the Functional Spec document prepared by Developer by ensuring align with Business Requirement Documentation. 
  • Participant in formulating and defining system solutions and objective with IT in order to minimize understanding gap.
  • To at least maintain the defined company's rules across all processes and to provide in depth technical expertise to ensure quality deliverable.
  • To apply digitization within the given technology to all aspects of projects and processes.
  • Assess impact of current business process against new process go-live with user/stakeholder as a team. 
  • Produce business scenario for UAT execution and highlight the changes in business rules to Business Stakeholder for communication purpose. 
  • Perform other responsibilities in other projects/initiatives as and when required.
  • The job holder is also subject to all decisions and guidelines laid down by the Management but is able to organize the work tasks within his/her section.


  • Working as a liaison between business partner and system developers with the responsibility for documenting detailed business requirement and system specifications.
  • To work with diverse personalities across various disciplines, cultures and business practices inherent to an international organization.
  • Proactively communicate and collaborate with external and internal parties to analyze information needs and functional requirements.
  • Provide post implementation support.
  • Able to lead and transfer FWD's project and BA methodology to the team members and be a mentor guidance to the junior staffs.



  • A conscientious and details oriental nature
  • Able meet the project timeline given and obtain proper signed off by stakeholder on business requirement documentation.
  • Result oriented with a sense of urgency to follow up with project-related matters to resolution.
  • Participate projects on accordance to project management principle and methodologies as business analyst roles.
  • Critical thinking on problem solving.
  • Multi-tasking
  • Review/verify the Business Requirement Documentation to ensure that requirement have been defined correctly and meet the necessary standard of quality.


  • Change Management team
  • Business stakeholder
  • Testing team
  • IT/Vendor team



  • Minimum 7 years working experience with insurance industry.
  • Degree in Actuarial, finance, information system is preferable, other majors are acceptable.
  • Business Analyst Skill set – such as able to document the business requirement, analyzed the requirement, propose solution or workaround – minimum 5 years



  • Strong PC skills, particularly MS Office (Excel, Access, Word, PowerPoint)
  • Certified with LOMA is a plus.
  • Have Life 400/Life Asia system usage experience. 




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