Collection Executive

Location: Midvalley
Job ID: EEP16

Specialization: E COMMERCE

Job description:

Job Descreption

  • Build and establish strong ongoing relations with customers within the assigned portfolio.
  • Manage customers' repayment obligations and motivate timely repayments through outbound collections & recovery calls.
  • Proactively achieve/exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
  • Focal point for customer enquiries relating to repayment on overdue accounts.

Job Requirement

  • Prior exposure to collections/banking/fintech is a plus.
  • Possess at minimum high school qualifications or equivalent.
  • Excellent in both written and verbal communication in English and Malay. Fluency in Mandarin is a plus.
  • Able to work on a monthly rotating schedule.

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