Specialization: E COMMERCE
Job description:
KYC Responsibilities:
- Perform KYC screening review for product applications aligned with established SOP and guidelines.
- Identify and cancel fraudulent transactions from further processing.
- Handle customer escalations by responding to KYC-related inquiries and issues accurately and timely.
AML Responsibilities: - Conduct name screening reviews for customers in accordance with AML regulations prior to onboarding for our products, following established SOP and guidelines.
Job Requirements: - Experience in data entry or customer service roles.
- Proficiency in using KYC and fraud detection software/tools.
- Excellent attention to detail and ability to work under pressure.
- Strong communication and reporting skills.
Other Allowances: - KPI Allowance: RM 400
- EPF and SOCSO contributions
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