Specialization: E COMMERCE
Job description:
Job Description
● Be responsible for the curation of the content
● Review and classify content according to the guidelines, using specific tools and
channels
● Understand and remain updated on changing policies and guidelines
● Investigate, resolve, and relay complex content issues to the team
● Participate in process improvement initiatives that improve quality and efficiency
of work
● Participate in continuous training programs and workgroup discussions for
optimal development in the role
● Engage in conversation around socially sensitive topics with the purpose of
keeping our communities safe
Job Requirements:
BPO/Content Moderation: Minimum of 1 year of experience in a similar role, or
● Fresh Graduates: Must have at least a diploma in any field.
● Strong coping, emotional resilience, and stress-management skills
● Ability to perform duties objectively, devoid of inherent biases or personal beliefs,
in the best interest of the policies
● Strong analytical and problem-solving skills
● Strong attention to detail
● Able to work on repetitive tasks and flexibility in meeting changing business
needs in a fast paced environment
Other details:
Basic Salary: RM1700
KPI Incentives: RM300
Travel Allowances: RM500 (AM shift)
Shift Allowances (PM & GY): RM400 - RM550
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