Specialization: CLERICAL OR ADMINISTRATIVE SUPPORT
Job description:
Job Responsibility * Sort and categorize chatbot conversations based on specific rules.
* Ensure data accuracy and adherence to company standards.
* Collaborate with teams to improve conversation categorization.
* Identify issues or trends in data affecting chatbot performance.
* Assist in maintaining tools and documentation for categorization.
* Be adaptable and work on additional tasks as needed. Requirement
* Strong spoken and written English skills.
* Proficient in business writing and logical thinking.
* Excellent typing and grammar.
* Able to work independently and multitask.
* Strong teamwork and adaptability to change.
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