Specialization: CLERICAL OR ADMINISTRATIVE SUPPORT
Job description:
● To perform KYC screening review for product applications aligned with established SOP and guidelines
● Identify fraudulent transactions and cancel them from further processing.
● Handling customer escalation by replying user's KYC related inquiries and issues in an accurate and timely manner.
● Document Verification: Review and validate income statements, bank statements, payslips, and other financial documents for authenticity and accuracy.
● Compliance Checks: Ensure all reviews adhere to Bank Negara Malaysia regulations, internal KYD/KYC procedures, and anti-money laundering (AML) requirements.
● Fraud Detection: Identify discrepancies, forged documents, or unusual activity and escalate cases for further investigation.
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