Digital Advertising Sales Manager (Greater China Market)

Job Scope Summary

The Digital Advertising Sales Manager leads a high-performing team of Agency Account Managers who manage and grow existing advertisers in the Greater China market. The role focuses on achieving revenue goals, optimizing team productivity, ensuring operational excellence, and maintaining strong client satisfaction. This includes managing KPIs, coaching and developing talent, overseeing daily operations, and handling escalations. The manager also drives continuous improvement, ensures compliance with client SLAs, and fosters a learning and high-performance culture.

Key Responsibilities

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  Lead and manage a team of Agency Account Managers to meet and exceed revenue and performance targets.

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  Coach, develop, and motivate team members to achieve operational excellence.

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  Oversee daily workflows, monitor performance, and conduct regular evaluations.

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  Drive productivity improvements and identify barriers to success.

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  Manage recruitment, selection, and development of top-performing talent.

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  Act as an escalation point for complex client or operational issues.

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  Ensure adherence to client SLAs and internal policies.

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  Foster knowledge sharing and a culture of continuous learning and improvement.

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Key Requirements / Highlights

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  7–10+ years in digital advertising technology sales (online ad platforms).

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  3–5+ years in a sales leadership or team management role.

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  Native Mandarin proficiency (to manage Greater China market).

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  Proven experience in recruiting, coaching, and managing high-performing sales teams.

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  Strong sales forecasting, goal setting, and performance monitoring skills.

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  Excellent stakeholder management and communication abilities (oral, written, presentation).

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  Solid understanding of CRM systems, digital media, and social platforms.

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  Experience in service improvement initiatives and handling client escalations.

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  Strong leadership, influencing, and customer service orientation.

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