Business Development Representative (IT Sales)

Location: Kuala Lumpur
Job ID: ERT60

Specialization: SALES ENGINEERING OR TECHNICAL OR IT

Job description:

Job Description:

  • Sales and Prospecting: Contacting customers as determined by FSRs, presenting solutions, conducting prospecting campaigns, and achieving sales goals, including upselling and cross-selling.
  • Account Management: Support sales campaigns, collaborate with internal teams, and analyze results to optimize strategies.
  • Manage the sales process and identify upsell opportunities and resolve basic technical issues.
  • Prospecting and Opportunity Creation: Identify new sales opportunities in the designated area, using tools such as Salesforce and Sales Navigator, ensuring the cadence of the campaigns.
  • Analysis and Strategy: Review account and campaign strategies (inbound and outbound) together with the sales team.
  • Sales Process Management: Create and track opportunities in Salesforce following the BANT format, monitoring the progression to step S02.
  • Tracking and Reporting: Update execution tools and ensure accurate forecasts in the sales pipeline.
  • Training and Collaboration: Attend training, organize meetings with experts, and ensure opportunities are qualified before passing them on to the sales team.

Job Qualification:

  • Bachelor’s degree required; majors in Business, Marketing, Economics, or related fields are preferred.
  • Strong background with multiple types of sales motions and/or sales and marketing operations is highly preferred.
  • At least 3 years experience in IT sales.
  • English at a minimum B1 proficiency level with Japanese proficiency (for Non-native, Japanese at JLPT N2 level)
  • Proficient in basic productivity tools (Outlook, O365, web-conferencing tools).
  • Experienced in using Salesforce CRM.
  • Experienced with reporting and analytics tools such as Power BI, Excel, PowerApps, and others


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