Business ArchitectLocation: Kuala Lumpur |
Job ID: ERT65 |
Specialization: CORPORATE STRATEGY OR TOP MANAGEMENT
WE ARE HIRING: BUSINESS ARCHITECT (SAP SD)
Location: Kuala Lumpur (On-site)
Employment Type: Full-Time
Salary Range: RM9,000 – RM10,200
Application Deadline: 30 December 2025
ABOUT THE ROLE
We are seeking an experienced Business Architect (SAP SD) to join a large-scale enterprise SAP environment. This role is ideal for a hands-on SAP SD professional who is confident in leading delivery and support teams, managing stakeholders, and ensuring operational excellence across mission-critical SAP systems.
You will act as a subject matter expert for SAP SD while overseeing incident management, change delivery, and service quality within a structured, SLA-driven environment.
KEY RESPONSIBILITIES
Lead and mentor SAP functional support and delivery teams
Map business processes and requirements to SAP SD solutions
Act as the primary point of contact for SAP SD–related matters
Manage change requests, enhancements, and complex SAP issues
Track, resolve, and escalate incidents in line with SLAs
Manage end-to-end IT major incidents and ensure service continuity
Prepare and present weekly and monthly operational reports
Collaborate closely with business stakeholders and technical teams
REQUIREMENTS
Minimum 2 years of relevant SAP experience
Strong hands-on SAP SD functional expertise
Proven team leadership or functional lead experience
Solid background in incident, escalation, and SLA management
Bachelor’s Degree in a relevant discipline
NICE TO HAVE
SAP MM (Materials Management) exposure or integration experience
WHY JOIN
Work within large-scale, enterprise SAP landscapes
Clear career progression and leadership development pathways
Access to continuous learning and certification programs
Professional, collaborative, and inclusive working environment
If you are an SAP SD professional looking to step into a business-facing leadership role with strong exposure to enterprise systems and long-term career growth, this opportunity offers an excellent next step.