Specialization: DIGITAL MARKETING
Job description:
Responsibilities: - Conduct data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process
- Produce and deliver tracking and reporting for Key Performance Indicators (KPIs)
- Design key dashboards and scorecards for Senior Leadership and Business Unit Team Leaders, Training Team, Quality Analysts, etc.
- Perform ad hoc data analysis to support business initiatives
- Address reporting and data related questions from the team
- Seek opportunities to drive innovation and process improvement through data driven decision making
Qualifications: - Bachelor’s Degree OR High School Diploma plus a minimum of 2 years of relevant work experience
- Minimum 3 year of experience in a reporting or analytics environment, with proven ability to deliver high quality and accurate reports within demanding timescales
- Significant experience creating reports and dashboards within Google Sheets, Excel, Salesforce, and Tableau
- Demonstrated ability to recognize reporting process gaps and recommend improvements
- Demonstrated ability to clearly communicate complex quantitative analysis into actionable insights
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