Field Service Engineer

• Provide regular inspection maintenance service on site.
• Must try the best to recover the system in the shortest reasonable time.
• Must respond to customers’ concern and complaints in an adequate manner. 
• Must have a sense for customer’s requirements and proactive thinking to turn the requirement into action. 
• Must have an open eye for new investments the customers may undertake.
• Providing support to customers for the system installed (during and after office hours).
• Assist in commissioning and deployment during project implementation phase, provide on-site assistance. 
• Record incident / problem in CMMS.
• Adequate trouble-shooting skill and has the capability to rectify the problem individually before engage level 2 support. 
• Support customer spare parts handling / inventory.