Field Service Engineer

Location: Petaling Jaya
Job ID: GOL15


Job description:

  • Provide regular inspection maintenance service on site.
  • Must try the best to recover the system in the shortest reasonable time.
  • Must respond to customers’ concern and complaints in an adequate manner. 
  • Must have a sense for customer’s requirements and proactive thinking to turn the requirement into action. 
  • Must have an open eye for new investments the customers may undertake.
  • Providing support to customers for the system installed (during and after office hours).
  • Assist in commissioning and deployment during project implementation phase, provide on-site assistance. 
  • Record incident / problem in CMMS.
  • Adequate trouble-shooting skill and has the capability to rectify the problem individually before engage level 2 support. 
  • Support customer spare parts handling / inventory.

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