Social Media Chat Support ( Korean Speaking)Location: Kuala Lumpur |
Job ID: GVC43 |
Specialization: CUSTOMER SERVICES
Key Responsibilities
Manage full IT project lifecycle: planning, execution, monitoring, and closure
Define project scope, objectives, timelines, and budgets with business and IT stakeholders
Lead cross-functional teams and coordinate internal/external resources and vendors
Track project progress, manage risks/issues, and implement mitigation plans
Control project scope, schedule, cost, and change management
Ensure compliance with Bank IT governance, SDLC, risk, and audit requirements
Prepare and present project status reports, dashboards, and documentation
Manage project budgets, resource utilization, and vendor performance
Ensure complete and accurate project documentation with proper sign-offs
Support Cards / Payments related application projects and enhancements