Specialization: TECHNICAL AND HELPDESK SUPPORT
Job description:
-
Provide outbound technical support via phone calls and email communication
-
Troubleshoot and resolve technical issues related to Windows-based systems
-
Assist users with system configuration, performance issues, and access management
-
Analyze system logs, event logs, and performance metrics to identify root causes
-
Escalate complex issues when necessary and collaborate with internal technical teams
-
Ensure timely resolution while maintaining high service quality and professionalism
-
Document technical issues, resolutions, and follow-up actions accurately
Apply Now
Back to Job Vacancies
|
