(IT Engineer) Devices and Deployment Support

Key Responsibilities  Manage the full lifecycle of corporate devices (laptops, desktops, peripherals).  Perform Windows device deployment using standard images and automated tools.  Configure and enroll devices using MDM solutions (e.g., Microsoft Intune, Autopilot).  Prepare, image, and configure new devices for end users.  Support device refresh, replacement, and decommissioning processes.  Troubleshoot hardware, OS, and deployment-related issues.  Ensure devices comply with security and configuration policies.  Install and manage drivers, firmware, and OS updates.  Support peripheral devices (docking stations, monitors, USB).  Document deployment procedures, standards, and troubleshooting steps.  Provide end-user guidance during onboarding and device setup.