Content Moderator - Japanese Speaker

Location: KL Sentral
Job ID: GVC8

Specialization: CUSTOMER SERVICES

Job description:

  • Conduct quality assurance of work including prospecting, pitch, business rule adherence, visibility guidelines and administrative work
  • Verify, process and enrich new accounts
  • Execute operational workflows to ensure successful client experience
  • Identify and escalate any operational bottlenecks by suggesting process and performance improvements
  • Able to deliver clear and concise proposals for research and metrics
  • Must be organized, positive, proactive, and analytical
  • Demonstrate success in handling multiple, sometimes conflicting priorities


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