Indoor Sales Executive

Responsibilities

• Handle and assist customers on their sales and product enquiries
• Build rapport and maintain good relationship with existing customers
• Responsible for account retention of new customers to achieve monthly target
• Follow up incoming sales prospect through email/call.
• Actively seek opportunities to grow existing customer business 
• Follow up customer quotation through the phone call closely to secure the order.
• Contact potential and existing customers to inform them about our latest promotion.
• Assist day to day customer enquiry/ feedback which able to liaise with Customer Relation Team and Shipping Team on customers’ issues.
• Visit to customers may be required but limited

Requirements

• Diploma, Degree or Professional Sales or Marketing Qualification 
• At least 1 to 2 years relevant sales experience, preferably in B2B industrial sales
• Able to speak in fluent English and Bahasa Malaysia
• Able to write well in English and Bahasa Malaysia
• Service-oriented mindset and good customer service skills
• Pleasant and well-trained in telephone etiquette
• Meticulous and organized
• Able to work independently and also a good team player
• Proficient in Microsoft Office (Excel and Word)
• Candidates with Certificate/trained in Customer Service/Customer Relationship Management preferred

Working Hours:

Mondays to Fridays – 9am to 6pm