Campaign Coordinator (Japanese Speaking)

Location: Kuala Lumpur
Job ID: JBP1

Specialization: ADVERTISING OR MEDIA PLANNING

Job description:

Campaign and Project coordination:

  • Create Home Tester Club assets including campaign flyers, surveys, and digital communications while maintaining design standards and best practice
  • Set up campaigns on the back end, coding surveys and building promotions on our internal system.
  • Oversee communications with external suppliers and clients, ensuring necessary updates are received and given during key campaign milestones
  • Display confidence with written communication to clients and internal teams, providing timely and accurate campaign/project updates and developing rapport
  • Demonstrate initiative by asking questions, identifying challenges and solutions, and assisting the team as needed
  • Manage time around workload and prioritize tasks to ensure campaign timelines are met and community management tasks are completed on an ongoing basis

Community Management:

  • Read and respond to messages from members daily, escalating any significant concerns to relevant teammates
  • Coordinate and manage execution of the monthly Top Contributor program, ensuring results are shared internally
  • Collaborate with the Sales team to select new products to feature on the website monthly, while maintaining a diverse range of products across categories
  • Create the monthly newsletter, adding value and generating engagement through the Home Tester Club voice
  • Manage social channels by creating and posting content weekly and interacting with members through comments, likes and responding to member messages in a timely manner
  • Run contests to engage Home Tester Club members and encourage community participation

Qualifications and Experience Wishlist

  • Fully fluent in Japanese and English
  • 1 year of relevant graduate level working experience
  • Post-Secondary education in writing, marketing/advertising, communications, or related field is desirable
  • Critical thinking skills and solution-oriented mindset
  • Strong attention to detail, customer service, planning, initiative, and adaptability
  • Proficient with Microsoft Office applications – Word, Excel, PowerPoint
  • Ability to work both independently and as part of a team
  • Ability to report on daily activities
  • Excellent written and verbal communication skills are essential
  • Initiative, drive, common sense, creative flair, and flexibility essential
  • Must have the legal right to work in Malaysia to be considered for the job

And the nice to haves:

  • Experience in research and/or word of mouth marketing
  • Experience in project or campaign management
  • Tech-savvy with a good knowledge of online websites and applications

Benefits

  • Competitive base salary and annual discretionary bonus package
  • Hybrid work model - work 2 days from the office, 3 from home
  • Relaxed (and pretty cool...if we don't say so ourselves) advertising agency environment


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