Campaign Coordinator (Japanese Speaking)

Campaign and Project coordination:

• Create Home Tester Club assets including campaign flyers, surveys, and digital communications while maintaining design standards and best practice
• Set up campaigns on the back end, coding surveys and building promotions on our internal system.
• Oversee communications with external suppliers and clients, ensuring necessary updates are received and given during key campaign milestones
• Display confidence with written communication to clients and internal teams, providing timely and accurate campaign/project updates and developing rapport
• Demonstrate initiative by asking questions, identifying challenges and solutions, and assisting the team as needed
• Manage time around workload and prioritize tasks to ensure campaign timelines are met and community management tasks are completed on an ongoing basis

Community Management:

• Read and respond to messages from members daily, escalating any significant concerns to relevant teammates
• Coordinate and manage execution of the monthly Top Contributor program, ensuring results are shared internally
• Collaborate with the Sales team to select new products to feature on the website monthly, while maintaining a diverse range of products across categories
• Create the monthly newsletter, adding value and generating engagement through the Home Tester Club voice
• Manage social channels by creating and posting content weekly and interacting with members through comments, likes and responding to member messages in a timely manner
• Run contests to engage Home Tester Club members and encourage community participation

Qualifications and Experience Wishlist

• Fully fluent in Japanese and English
• 1 year of relevant graduate level working experience
• Post-Secondary education in writing, marketing/advertising, communications, or related field is desirable
• Critical thinking skills and solution-oriented mindset
• Strong attention to detail, customer service, planning, initiative, and adaptability
• Proficient with Microsoft Office applications – Word, Excel, PowerPoint
• Ability to work both independently and as part of a team
• Ability to report on daily activities
• Excellent written and verbal communication skills are essential
• Initiative, drive, common sense, creative flair, and flexibility essential
• Must have the legal right to work in Malaysia to be considered for the job

And the nice to haves:

• Experience in research and/or word of mouth marketing
• Experience in project or campaign management
• Tech-savvy with a good knowledge of online websites and applications

Benefits

• Competitive base salary and annual discretionary bonus package
• Hybrid work model - work 2 days from the office, 3 from home
• Relaxed (and pretty cool...if we don't say so ourselves) advertising agency environment