Field After Sales Service Engineer

Field After Sales Service Engineer (Wire Bonder/Die Bonder/Mold Machine)

Based in Melaka, Malaysia

Job Description:

• Provide on-site field service support to customers.
• Complete assigned tasks within specified timelines.
• Install new equipment and ensure smooth, reliable operation for customer approval.
• Perform inspections and diagnose equipment faults for timely repairs.
• Analyze breakdowns and conduct necessary repairs to meet customer needs.
• Monitor work progress and ensure compliance with specifications.
• Conduct training sessions for customer staff upon request.
• Document and submit maintenance and repair work promptly.
• Attend meetings with customers and provide feedback on outcomes.
• Understand customer needs and maintain strong customer relationships.

Minimum Academic Qualification:

• Certificate/Diploma, preferably in Engineering.
• Ideally, 2 to 3 years of experience in the Semiconductor field.
• Fresh graduates will also be considered.

Working Days & Hours:

• Five working days (Monday - Friday).
• Flexibility to work on weekends, public holidays, or shifts when necessary - Allowance and replacement day-off provided for such cases.