Field After Sales Service Engineer

Location: Melaka


Job description:

Field After Sales Service Engineer (Wire Bonder/Die Bonder/Mold Machine)

Based in Melaka, Malaysia

Job Description:

  • Provide on-site field service support to customers.
  • Complete assigned tasks within specified timelines.
  • Install new equipment and ensure smooth, reliable operation for customer approval.
  • Perform inspections and diagnose equipment faults for timely repairs.
  • Analyze breakdowns and conduct necessary repairs to meet customer needs.
  • Monitor work progress and ensure compliance with specifications.
  • Conduct training sessions for customer staff upon request.
  • Document and submit maintenance and repair work promptly.
  • Attend meetings with customers and provide feedback on outcomes.
  • Understand customer needs and maintain strong customer relationships.

Minimum Academic Qualification:

  • Certificate/Diploma, preferably in Engineering.
  • Ideally, 2 to 3 years of experience in the Semiconductor field.
  • Fresh graduates will also be considered.

Working Days & Hours:

  • Five working days (Monday - Friday).
  • Flexibility to work on weekends, public holidays, or shifts when necessary - Allowance and replacement day-off provided for such cases.



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