Specialization: CUSTOMER SERVICES
Job description:
Company background
We are representing our client, a global digital business service company that provides a multilingual hub that supports services in more than 20 languages and dialects in Asia. They are looking for passionate and responsible Customer Service Specialists to be based at Georgetown, Penang. - 5 working days/week, 2 off days
- Various allowances will be provided
- Sign on-bonus
Responsibilities
• Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution.
• Obsesses over the customer experience and constantly strives to exceed their expectations.
• Providing a high caliber Customer interaction as measured by Client’s call quality reports, call audits, and customer satisfaction survey
• Assisting Customers by answering queries relating to their order status, changes and delivery timeframes.
Requirements:
• Fresh graduates (Diploma & Degree) are encouraged to apply
• Candidates with customer service experience will have an added advantage.
• Proficient in English, Mandarin and Cantonese languages.
• Passionate in customer service.
• Willing to work at Georgetown, Penang.
Interested candidates may apply online.
Only shortlisted candidates will be notified.
Apply Now
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