Content Moderator - Korean & Japanese Speaker, Bangkok

Qualifications:

• Bachelor’s degree in any field.  
• Fresh graduates are welcome to apply. 
• Excellent attention to detail and ability to maintain focus during repetitive tasks. 
• Strong understanding of social media platforms and various content types. 
• Ability to stay current with evolving content policies and guidelines. 
• Analytical and critical thinking skills. 
• Ability to work in different shifts rotation (24/7 shifts).  
• Ability to work on site for 100%. 
• Previous business process outsourcing, customer service, or content moderation experience is a plus. 
• Fluent in Indonesian language and B2 level in English. 
• Must be able to speak, read and write the required language to support

Technical Skills:
• Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office

Responsibilities:

(May perform other duties as requested that may not be specifically addressed in this document)

• Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines
• Generate data sets for production and machine learning purposes
• Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
• Review and classify emotions, gestures, and other relevant elements in content
• Annotate images in heat graphs or spectrograms to determine sleeping or active states
• Understand and stay up-to-date with content policies and guidelines
• Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format
• Identify content that does not comply with requirements and flag it for action
• Use basic judgment to perform required tasks effectively and accurately
• Display a strong bias to doing what’s right for our community in supporting social media’s mission
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site
• Work in a 24/7 shift rotation