Specialization: CUSTOMER SERVICES
Job description:
About the Role
Our BPO client in Penang is looking for a Native Korean Speaker to join their Operations Customer Support team. This role is ideal for individuals who enjoy helping customers, solving problems, and working in a dynamic, global environment.
Key Responsibilities
-Handle customer inquiries via phone, email, or chat in a professional and timely manner
-Provide accurate information and effective solutions to customers
-Maintain high customer satisfaction and service quality
-Adhere to operational processes and service-level agreements
Requirements
-Native Korean speaker (spoken and written)
-Good English proficiency (B2 level and above)
-Customer service experience preferred (fresh candidates with strong communication skills are welcome)
-Willing to work night shift
Apply Now
Back to Job Vacancies
|
