|
This job position is no longer accepting applications.
Customer Service ExecutiveLocation: Medini, Nusajaya |
Job ID: KAT1 |
Specialization: CUSTOMER SERVICES
Job description
Strong in operations and customer service related industry
Handling day-to-day operations independently
Data creation and entries
Prepare transport documentations bookings with shipping line and B/L documentations
Generating, submission and booking bagging orders for manipulation
Manage customer and vendor complaints
Daily interactions with customers and vendors on shipment status
Job requirements
GCE 'O' level and/or Diploma in relevant discipline
Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS)
Customer focused and a great team player who is able to work independently
Experience in inventory management with strong administrative skills
Knowledge in SAP order processing and proficient in Microsoft Office