IT System Engineer

Location: Johor Bahru
Job ID: KAT2


Job description:

Job Summary

Reporting to the Group IT Manager (based in Singapore), the IT Engineer is responsible for the system or network environments, from design through implementation and support in the APAC region.

Main Responsibilities

  • Performs investigation, diagnostics testing, repair and troubleshooting
  • Design new solutions based on standards
  • Implementation of new network environments
  • Deliver support in several projects
  • Document deployed solutions and proper handover to the operational team
  • Maintain and upgrade network components
  • Deploy firewall rules if required
  • Assist the operational team by delivering 2nd/3rd line support
  • Work proactively to increase the service quality
  • Coordination with peers in other regions (EMEA, AMER, and APAC)

Key Skills Required 

  • Diploma or Degree in Information Technology related studies
  • Minimum 3 years of relevant working experience
  • Possess certification of CCNA / CCNP is an advantage
  • Great team player, highly adaptable and with a good sense of urgency
  • Strong technical, analytical and organizational skills
  • Excellent written & spoken communication and interpersonal skills
  • Willingness to travel overseas for work
  • Enthusiastic to be the pioneer team and eager to gain/join in the start up

Technical expertise

  • LAN and WLAN, SD-WAN infrastructure
  • Internal routing protocols (mainly OSPF)
  • Wireless/4G/5G networking
  • MPLS (Multiprotocol Label Switching)
  • Firewalls
  • Load balancing (F5)
  • Voice systems
  • Solarwind System
  • Basic knowledge - Microsoft Azure public cloud
  • Basic knowledge - Microsoft Exchange on premise & O365

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