Operations Executive

Job Responsibilities

• Steer sorting and inspection process standardization to meet quality expectation.  
• Conduct SOP training and process audit in assigned depot.
• Drive smooth and effective turnaround of company containers with optimum cost management.
• Monitor inventory holding in assigned depot to improve fleet utilization rate.
• Champion and drive inventory accuracy in assigned Depot.
• Track list of import shipments arriving at port and ensuring documents availability.
• Prepare and provide shipping documents to agents / liners.
• Liaise with agents on application of custom permits.
• Follow-up and resolve all clearance issues.
• Ensure system transaction is updated accordingly.
• Liaise with depot operator on export requirements.
• Ensure system transaction is updated accordingly.
• Perform freight booking for export.
• Ensure that all shipping documents and permits are processed accordingly, and Bill of Lading is uploaded to system.
• Maintenance of trucking rates.
• Review that cost are correctly included in the system.
• Work closely with Order Fulfillment team on order amendment, cancellation, or replacement.
• Review with Order Fulfillment team to ensure all customers orders are delivered on-time.
• Main contact point of outsourced transporter, bridging the communication with internal (Order Fulfillment team) and external (depot operator) stakeholders.
• Work with Regional Operations Executive/Manager to conduct performance review with 3PL vendors.
• Develop collaborative relationships with both external and internal stakeholders.
• Undertake ad-hoc duties and tasks as and when required.

Job Requirements

• At least Diploma or Degree in Supply Chain or Logistics with minimum 1 year of relevant working experience.
• Hands-on operational experience particularly in container yard or multi-client warehouse is a plus.
• Proficient in troubleshooting with strong problem-solving skills.
• Ability to work independently with minimal supervision.
• Computer literacy – Microsoft Office, Outlook etc.
• Knowledge in OHSAS 18001/SS506, ISO 9001, Lean / Six Sigma will be advantage.
• Proven ability to prioritize and meet time frames.