Order to Cash (OTC) Accountant

Location: Petaling Jaya

Job ID: LIH19

Specialization: FINANCE GENERAL OR COST ACCOUNTING

Job description:

Job Summary


The Order to Cash (OTC) Accountant will play a crucial role in ensuring timely and accurate completion of financial and accounting processes within the Shared Service Center (SSC). The role involves supporting the OTC Manager and ensuring high-quality services for the entities serviced by the SSC. This position is an excellent opportunity for individuals seeking a dynamic and collaborative work environment in a global organization.


Order to Cash Operations:




  • Execute end-to-end OtC processes, including payment processing, bank statement posting, allocations, and cash planning.




  • Ensure accurate financial postings in compliance with global accounting standards and SSC policies.




  • Monitor and maintain key balance sheet accounts (cash, bank, AR, and fleet-related accounts).




  • Allocate incoming and outgoing payments within agreed SLAs; follow up on unallocated or unclear payments.




  • Maintain and optimize Auto Bank/automated clearing settings to improve straight-through processing.




Payment & Bank Management:




  • Prepare, validate, and review payment run files for accuracy and compliance.




  • Ensure timely payment approvals in line with the Group Finance Manual.




  • Update customer and vendor bank account details accurately and promptly.




  • Perform monthly bank reconciliations and ensure accurate reflection of bank balances.




  • Maintain updated bank accounts, user access, signatories, and approvers according to governance requirements.




  • Coordinate training and onboarding for new system users on bank-related processes.




Cash & Liquidity Management:




  • Use Group Liquidity Planning tools to assess and manage cash positions.




  • Collaborate with Financial Business Partners (FBPs) and Group Treasury to execute short-term and long-term liquidity plans.




  • Provide transparency on cash forecast accuracy and propose funding solutions when required.




Internal Controls & Compliance:




  • Execute tasks adhering to the ICS (Internal Control System) framework and internal control requirements.




  • Monitor compliance gaps and escalate issues to relevant stakeholders.




  • Support internal and external audits by providing OTC-related documentation and addressing audit queries.




Process Improvement & Digitalization:




  • Identify opportunities to automate or enhance OTC processes using digital tools and technologies (e.g., SAP features, RPA, BI tools).




  • Challenge existing workflows to improve accuracy, efficiency, and service quality.




  • Participate in global standardization and optimization projects.




Stakeholder Management & Team Collaboration:




  • Act as a trusted business partner to entities, treasury teams, FBPs, and other internal stakeholders.




  • Provide process insights and recommendations to support business decision-making.




  • Support onboarding, training, and knowledge sharing within the OTC team and cross-functional groups.




  • Contribute to building a collaborative, efficient, and service-oriented team environment.




Qualifications and Experience



  • At least 2–3 years of experience in the Order to Cash function.

  • Hands-on experience with SAP and proficiency in its tools and features.

  • Relevant finance or accounting qualification; professional certification is an advantage.

  • Strong IT skills, with excellent knowledge of SAP.

  • Proactive, self-reliant, and enthusiastic individual with excellent communication skills.

  • Proven interpersonal and leadership capabilities.

  • Commitment to continuous learning and professional development.


 



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