Customer Sales Operations Specialist – Japanese speaker

Location: Penang
Job ID: MCN33

Specialization: CUSTOMER SERVICES

Job description:

Responsibilities:

  • Key Responsibilities: (Customer Service)
  • Sox compliant order entry and management of orders.
  • Day to day management of customers’ accounts ensuring that a professional, collaborative, and engaged relationship is developed and maintained.
  • Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.
  • Proactive monitoring/analyzing of sales forecast to identify gaps between supply and demand.
  • Collaborate closely with internal partners for operational efficiency.
  • Remain knowledgeable about all organizations products and services to support sales efforts, as well as Customers’ products and market to better serve customers’ needs.

    Requirements:
  • Minimum qualification of Degree and above / equivalent.
  • Additional Information: 3-5 years related experience in any industry.
  • Ability to communicate Fluently in English and Japanese language is required.
  • Knowledge on basic to intermediate Supply Chain is desired.


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