Brand ambassador cum promoter

Location: Kuala Lumpur
Job ID: MFS2


Job description:

Job Description

  • Meet & Greet, become the first point of contact and Brand Ambassador.
  • Represent the brand and image positively, aligned with the company vision, mission and values.
  • Attend to Customers & Visitors inquiries, service requests and complaints promptly.
  • Responsible for promoting the company's products and services at designated showrooms.
  • Suggesting information about other products and services.
  • Creating a conversation with customers to enrich their Lifestyles.
  • Ensure to be up-to-date knowing fashion trends and competitors.
  • Prove Brand and product knowledge.
  • Deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure and maintain the events floor and visual display high standard, complying with Company operational guidelines and stock procedures.
  • Uphold the company culture, at all times making Customers & Visitors feel welcomed and valued.


Job Requirements

  • Minimum 1-year related experience as a promoter in the hospitality industry – with experience in retail, mall or hotel.
  • Excellent Communication skills.
  • Customer service oriented.
  • Able to handle inquiry and complaint.
  • Highly motivated and willing to work from 10 am – 10 pm (rotational shift - as and when required).
  • work 6 days a week with 1 day off.
  • Min qualification SPM and above.

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