Digital Marketing Campaign Consultant

Location: Kuala Lumpur
Job ID: MXT4


Job description:

Job Purpose

  • As a Digital Marketing Campaign Consultant, you will be working with our Global Internet Leader Account to deliver happier customer experience. Devise and run marketing campaigns for products, services or events that target consumers or other businesses. Usually working under a head of marketing but managing a marketing team, campaign managers oversee campaigns in a variety of formats.


Job Responsibilities

  • Respond to customer support inquiries in accordance with training provided, standards and policies, including to supply diagnosis, resolution, and tracking of end user issues based on guidelines, documentation and scripts provided.
  • Serves as a trusted consultant with customers to onboard, develop and optimize
  • advertiser’s campaigns.
  • Detects and understands the customer’s needs and objectives.
  • Be responsible for increasing spend, upsell and sustainability.
  • Handles a high volume of potential clients on a daily basis through phone calls.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the ISO9001 and ISO18295-1 Quality Management System.


Job Requirements:

  • Possess at least Bachelor’s Degree in any field, preferably advertising or marketing.
  • Excellent communication in English and Mandarin and Cantonese will be an added
  • Advantage.
  • At least one year of experience in sales and has a genuine interest for online marketing.
  • Has strong communicative skills and a flair for selling creative market solutions
  • Works in an organized and structured manner.
  • Has experience within sales.
  • Is passionate about sales and has a genuine interest for online marketing.
  • Has a creative mindset and a good understanding of customer needs
  • Speaks native language, fluent in English.


Additional Benefits

  • Attractive Remuneration
  • Comprehensive Medical Care and Insurance Coverage
  • Engagement & Recognition Programs
  • Strong Learning & Development plans for your growth and career acceleration
  • Easy to locate area with direct access to public transport
  • Enjoy flexible working arrangements

Interested applicants can apply online or send me your updated resume to


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