Fraud Operation Associate

Location: Bangsar
Job ID: NHC3

Specialization: E COMMERCE

Job description:

  • Providing analytical support to the Risk Management team in order to prevent fraud, mitigate risk and drive revenue growth
  • Identify and monitor the potential risks due to fraud in all areas of the customer lifecycle.
  • Identify, analyse and escalate any key items regarding fraud or potential fraud 
  • Review customer’s feedback and complaints lodged with comprehensive validations conducted prior to addressing the root cause and substantiated with evidence prior to resolving a case

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