Specialization: E COMMERCE|
- Providing analytical support to the Risk Management team in order to prevent fraud, mitigate risk and drive revenue growth
- Identify and monitor the potential risks due to fraud in all areas of the customer lifecycle.
- Identify, analyse and escalate any key items regarding fraud or potential fraud
- Review customer’s feedback and complaints lodged with comprehensive validations conducted prior to addressing the root cause and substantiated with evidence prior to resolving a case
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