Specialization: IT OR COMPUTER HARDWARE
Job description:
Company Overview: Founded in 1948, our client is an agency that connects nations, partners and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health. Our client leads global efforts to expand universal health coverage. They direct and coordinate the world’s response to health emergencies, promote healthier lives – from pregnancy care through old age. Their Triple Billion targets outline an ambitious plan for the world to achieve good health for all using science-based policies and programmes. Job Description: - Provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global Service Centre and WR Malaysia office
- Ensure the smooth running of the virtual and onsite conferences, audio/video services through providing necessary support on scheduling, operating, and troubleshooting any technical issues.
- Install, maintain, and deliver all end-user devices including computers, mobile devices.
- Develop and maintain system documentations in the areas under the Deployment and Support.
- Carry out other duties and responsibilities as assigned by the supervisor.
Job Requirements: - Excellent understanding of computer hardware, Windows 10 and related user support
- In-depth knowledge of all Microsoft Windows operating systems
- Good knowledge of Virtual meetings tools and platforms, audio, and video conference technologies
- Good problem solving and analytical skills, eye for details and accuracy.
- Team-player with coordination skills in managing various types of stakeholders.
- Fluency in English and outstanding communication skills.
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