Tenant Coordination Manager (Fit Out)

Location: Tebrau, Johor
Job ID: ONA1

Specialization: MAINTENANCE OR REPAIR

Job description:

  • Coordination of the activities among tenants, construction companies and authorities. To manage the fitout projects in the mall and ensure adherence to safety standards, TA specifications and work schedule. 
  • Daily interaction with teams from Construction, Leasing, Tenant coordination departments as well as Tenants and Contractors. 
  • Working closely with Centralised Tenant Coordination Manager for tenant fit out process, Test fit, and optimize lease area in centre 
  • Cooperation with leasing department to prepare all requested technical layoutsand ensure timely handover of retail lot to tenants 
  • Supervision and coordination in final handover process, getting relevantpermissions from the departments, final inspections (POI) and revisions. 
  • To ensure lease outline drawing inline with T&A 
  • Manage the process of daily inspections to ensure tenants compliance on House Rules, Fire safety standards and Tenant coordination guideline during fit out stages 
  • Project owner for tenant Change Request, coordinate between tenant and Facilities and Operation for new provision. e.g. new and existing tenancies that require minor construction, infrastructural and remedial works during the post-occupancy stages. 
  • Follow up on the fit out findings during inspections to ensure closure 
  • Tracking and reporting exchanges of plans and information with tenants 
  • Organise handover kick off meetings with the tenants including briefing of Fit Out Manual, Design Guideline, Safety Guideline and House Rules of Toppen 
  • Ensure tenants’ fit out work are compliance of Toppen Rules and Regulation 
  • Handling ad hoc department fit out work 
  • Work with others CMO departments to ensure tenant’s defects resolved 
  • Working closely with SO Leasing, Facilities, Operation and Finance Department to arrange handback vacant units upon expired of tenancy. 
  • To ensure Vacancy Mitigation plan such as pop up store, creative display, creative window, hoarding and etc fully executed upon expired of tenancy 
  • Support Centralised Tenant Coordination Department to review and revise the current standards for LOD’s to provide tenants with more details with regards to context, orientation and relevant adjacencies 
  • Working closely with Centre Tenant coordination department for Change Request cost estimation, project timeline with respective department Administrative works 
  • Ensure all fit out documents filled according to SOPs requirement 
  • Responsible for filling up tenant change request 
  • Responsible of correction of fit out drawing such as MEP drawing, As build plan and any drawings mentioned in SOPs or Fit out manual


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