Branch Manager

• Responsible to maintain professional and technical knowledge by attending educational workshops such as reviewing professional publications; establishing personal networks; participating in professional societies.
• Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met.
• Provide on-the-ground support for sales associates as they generate leads and close new deals.
• Meeting up with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
• Ensure excellent and superior customer experience.
• Develop and implement new sales initiatives, strategies and disposal of demo units programs to capture key demographics.
• Create new market, and maintain excellent customer relationship for fleet account.
• Provide daily report of field sales success and communicate data to superiors.
• Responsible to arrange showroom, roadshow, and other marketing activities.
• Responsible to ensure company to achieve Customer Experience Monitor Scoring set by VCM.
• To oversee showroom Dealer Audit to ensure showroom facilities are up kept, and team members are in accordance with VCM and company.
• Responsible to manage and coordinate the daily operation and administration of outlet.
• Oversee After Sales department operation team performance, targets and customer service.
• Prepare other reporting as needed & other ad-hoc duties.