Branch Manager

Location: Batu Pahat
Job ID: PJA2


Job description:

  • Responsible to maintain professional and technical knowledge by attending educational workshops such as reviewing professional publications; establishing personal networks; participating in professional societies.
  • Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met.
  • Provide on-the-ground support for sales associates as they generate leads and close new deals.
  • Meeting up with customers to discuss their evolving needs and to assess the quality of our company‚Äôs relationship with them.
  • Ensure excellent and superior customer experience.
  • Develop and implement new sales initiatives, strategies and disposal of demo units programs to capture key demographics.
  • Create new market, and maintain excellent customer relationship for fleet account.
  • Provide daily report of field sales success and communicate data to superiors.
  • Responsible to arrange showroom, roadshow, and other marketing activities.
  • Responsible to ensure company to achieve Customer Experience Monitor Scoring set by VCM.
  • To oversee showroom Dealer Audit to ensure showroom facilities are up kept, and team members are in accordance with VCM and company.
  • Responsible to manage and coordinate the daily operation and administration of outlet.
  • Oversee After Sales department operation team performance, targets and customer service.
  • Prepare other reporting as needed & other ad-hoc duties.

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