Regional Product Specialist

Location: Bukit Jelutong, Shah Alam
Job ID: REL24


Job description:

Your Responsibilities


  • Analyse training gaps and requirements for our sales/service force in the region.
  • Proactively organize and provide onsite, remote and classroom training to our sales/service personnel and sometimes customers in line with global training curriculum.
  • Develop and update training material (e.g. Presentations, video, white papers) and provide local customizations.

Technical Advisory and Product Advocate

  • Providing prompt and expert application and product support mainly for Mettler Toledo’s standard industrial weighing solutions (hardware and software solutions) to Mettler-Toledo's sales and service organizations.
  • Becoming a competent key technical advisor and product advocate for MT products.
  • Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.

Product Management

  • Supporting the Strategic Product Groups (SPGs) in successfully launching and training new products to the region.
  • Support the development of certain technical/marketing materials such as FAQ, white paper or application notes/case studies and presentation materials.
  • Able understand and note end customer’s current and future requirements and needs.

Your Requirement


  • Degree/Diploma in any discipline preferably in Electrical/ Electronics/Mechanical Engineering or related field.
  • Strong presentation skills and trainer experience, with an influencing ability.
  • Minimum 3 years working experience in a Technical Support, Trainer or Service Environment serving customers in the Manufacturing Industry including Food & Beverages, Chemical, Pharmaceutical.
  • Project and time management Skills.
  • Knowledge on Automation and Control Instrumentation System (sensors, transmitters, weighing).
  • Willing to travel (Asia and Internationally).
  • Valid driving license


  • First hand understanding and experience of technical equipment, process and automation control systems.
  • Knowledge on MS SQL, C#, C++ with basic PC software and networking troubleshooting skills.
  • Knowledge on PLC Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals) is an advantage.

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