Ocean Export Manager (Penang)

Location: Penang


Job description:


  • Execute the global and/or local ocean freight products and trades lanes/networks and procurement strategy on FCL and LCL products.
  • Ensure the consistent performance of operational standards in order to meet customers’ satisfaction.
  • Monitor productivity and profitability of daily operations, quality of services as well as the improvement of skilled manpower.
  • Work closely with the Customer Service team to ensure smooth and timely delivery
  • Provide good customer service and maintain good relationships with all vendors, suppliers, agents, and government agencies in order to meet the export objective.
  • Overseeing the Ocean Export team and determine the training/development needed for the team.
  • Monitor ocean export scheduling and work with various operations departments as well as external parties to ensure strategic delivery plans.
  • To review and continuously improve the efficiency of the Ocean Export team and logistics Standard Operating Procedures (SOPs).
  • To ensure that overall tasks/activities are carried out professionally, ethically and in a timely manner.


  • At least a degree, preferable major in Logistics and/or Supply Chain Management.
  • At least 5-8 years of working experience in Logistics/Freight Forwarding is preferred.
  • Well versed experience in handling LCL, FCL, Transshipment and Nomination shipments.
  • The prioritize will be given to candidates who are from forwarders/shipping line industry.
  • Good exposure in international market segments especially USA trade lanes.
  • Excellent interpersonal, verbal, and written communication skills.
  • Preferable candidates who have exposure in MNC and/or public listed company.

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