Responsibilities:

-Develop & configure ITSM, ITOM, and ITAM modules

-Design workflows, automation, scripts, and dashboards

-Build and manage CMDB structures & CI relationships

-Develop integrations using REST/SOAP APIs & MID Servers

-Create Performance Analytics dashboards & reporting

-Ensure platform best practices, governance & upgrade readiness

🗝️ Key Requirements:

-6–10+ years of hands-on ServiceNow development experience.

- Strong expertise in ITSM, ITOM, ITAM (Incident, Change, Problem,     Discovery, Service Mapping, Event Management, SAM, HAM)

- Experience with CMDB design & CI relationship mapping

- Integration experience (REST/SOAP APIs, MID Server)

- Strong scripting skills (JavaScript, GlideScript, Flow Designer)

✅ Mandatory Certifications:

* ServiceNow CSA

* ServiceNow CAD

* ServiceNow CIS (ITSM / ITOM / ITAM)