Senior Technical Analyst

Job Title: Senior Technical Analyst
Location: Kuala Lumpur, Malaysia
Salary Range: RM10,000 – RM16,000
Industry: Banking / Financial Services
Employment Type: Full-Time

We are seeking a skilled and motivated Platform-as-a-Service (PaaS) IT Engineer to join our team as a Senior Technical Analyst. This role is instrumental in designing, implementing, managing, and monitoring the infrastructure supporting our Digital Banking Platform—both on-premises and across cloud-native environments. The successful candidate will drive automation, scalability, reliability, and maintainability while supporting DevOps adoption within the organization.

• Design, implement, maintain, and monitor Digital Banking Platforms hosted on Linux/Unix, Azure App Services, AWS, Red Hat OpenShift, Cloud Foundry, and Kubernetes-based platforms.
• Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools such as Shell scripting, Jenkins, Ansible, Terraform, and ARM templates.
• Optimize and troubleshoot platform performance, ensuring high availability and reliability.
• Enforce security, compliance, and access control policies across PaaS environments.
• Support and manage container orchestration platforms, including Docker and Kubernetes.
• Maintain comprehensive platform documentation covering architecture, usage, and procedures.
• Implement effective logging, monitoring, and alerting systems to ensure visibility and responsiveness.
• Participate in a 24/7 active standby rotation based on scheduled support rosters.
• Continuously assess and improve platform performance, scalability, and resilience.

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• Minimum 3 years of relevant experience, preferably in the banking or financial services industry.
• Strong hands-on experience with one or more major PaaS platforms (e.g., Unix, Azure, AWS, Red Hat OpenShift).
• Proficient in scripting languages such as Bash and SQL; Python is an added advantage.
• Experience with container technologies such as Docker and Kubernetes is preferred.
• Familiarity with DevOps methodologies and tools such as Jenkins and GitHub is a plus.

• Certifications in Unix, T-SQL, Azure, or AWS.
• ITIL certification.
• Experience managing hybrid or multi-cloud environments.
• Familiarity with GitOps tools (e.g., Argo CD, Flux).

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Adaptability in fast-paced, agile environments.
• Proactive mindset focused on continuous learning and improvement.

Be part of a dynamic team driving the digital transformation of banking infrastructure in Kuala Lumpur.