Sales Head - Telesales/Telemarketing

Location: Shah Alam
Job ID: SWR1


Job description:

  • Lead, recruit, hire, and train sales team division
  • Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
  • Establish sales objectives by forecasting and developing annual sales quotas, projecting expected sales volume and profit for existing and new products
  • Manage, develop, coach, control and motivate the sales team to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
  • Ensure sales team targets are delivered through people management, performance review, reward and individual recognition
  • Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
  • Have ability to train a large group in sales team
  • Have ability to always motivate and inspire the sales team
  • Develop and implement new sales initiatives, strategies and programs to capture key demographics
  • Contributes to team effort by accomplishing related results as needed and always has a way to make sure the target is achieved.
  • Provide daily report of field sales success and communicate Voice of Customer data to the senior management team
  • Continually assess current business distribution channels, develop and evaluate their performance and manage conflict, ensuring alignment with territory plans
  • Maintain data relative to partners, accounts and activities and will document customer interactions

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