Presales and Support Engineer

Location: Damansara
Job ID: TIM1


Job description:

We are representing our established Technology client who is looking for Presales and Support Engineer to join their dynamic team that is based in Damansara


  • Medical & Insurance coverage
  • Miscellaneous allowance
  • Covered parking Provided
  • Monday - Friday; 9am - 6pm
  • Great opportunity to learn and grow as IT professional

Your responsibilities:

  • Working closely with Sales to ensure successful closure of the sales process
  • Liaising with product principal to gain customers related in-depth knowledge, and let them in on user behaviour and/or any potential changes clients would like
  • Delivering presentations and demonstrations to prospective and current clients
  • Provide technical support to existing contracted customer based on the SLA
  • Documentation such as Statement of Work and proposal
  • Encouraging clients to purchase additional services, upgrades etc
  • Conducting research into the industry – including competitor research
  • Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users

Job Requirements:

  • Candidate must possess at least Degree / Diploma in IT, Engineering (electronic / Mechatronic)
  • Minimum 1 - 2 Year(s) of working experience in the related field is preferred
  • Fresh graduates are also encouraged to apply
  • Good Communication & Presentation Skills
  • Interest in and understanding of the industry – often a technology-related one
  • Ability to research and keep on top of industry developments

Required Skills:

  • Windows Server OS
  • Linux OS
  • Scripting and basic programming for any programming language (Java, C++, VB.Net, Phyton)
  • Knowledge of SQL and Non SQL database
  • Networking knowledge
  • Knowledge of cloud computing

Applications will be treated with the strictest confidence. Only shortlisted candidates will be notified.

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