Specialization: CUSTOMER SERVICES
Job description:
Job Responsibilities: - Responsible to handle customer Purchase Order and Sample Request from receiving to delivery.
- To process incoming Purchase Order and Sample Request from commitment to delivery.
- To communicate and interact with customer with regards to the order, sample or customer requests and ensure all enquiries are replied within 24 hours.
- To drive planner team by processing the right PO to ensure planning and prod team produce the right part to fulfill customer PO and achieve > 95% 1st commit target.
- To liaise with prod team and R&D team to ensure sample are prepared and ready within the required lead time.
- To monitor commitment from planner to ensure the order LT are reasonable and comply with standard LT.
- To coordinate with shipping department to ensure order are ship effectively, timely and accurately.
Job Requirements: - Bachelor Degree in Business or Marketing.
- Prefer Mandarin speaking candidates as need to deal with China and Taiwan customer.
- 3-5 years experience in customer services.
- Fresh graduates are encouraged to apply.
- Candidate must be willing to work in Melaka.
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