Specialization: SALES RETAIL OR GENERAL|
We are representing a renowned fashion brand, founded in Osaka, Japan in 1991, drew its name from the Japanese God of prosperity, Ebisu. Initially, the brand produced a limited number of hand-painted jeans with the iconic seagull logo, gaining popularity among the detail-oriented Japanese fashion scene and sparking global interest in vintage denim. Today, it is internationally recognized and celebrated as a premier denim brand, known for its commitment to producing high-quality products. This brand's journey has solidified its position as an iconic figure in the history of denim fashion.
Customer Service Excellence:
- Provide exceptional customer service, ensuring each customer receives personalized attention and assistance.
- Address customer inquiries, concerns, and complaints promptly and professionally, aiming to resolve any issues to their satisfaction.
- Maintain a welcoming and friendly store environment that reflects the brand's values.
Sales and Revenue Generation:
- Assist in achieving sales targets and maximizing store profitability.
- Utilize strong product knowledge to promote and sell merchandise effectively.
- Monitor sales trends, analyze data, and propose strategies to optimize sales performance.
- Collaborate with the Shop Manager to develop and execute promotional activities to drive customer traffic and increase sales.
Team Leadership and Development:
- Support the Shop Manager in supervising and motivating the store team, ensuring high levels of engagement and performance.
- Train new employees on store operations, product knowledge, and customer service standards.
- Provide ongoing coaching and feedback to team members to enhance their skills and achieve individual and team goals.
- Foster a positive and collaborative work environment, promoting teamwork and effective communication.
Store Operations and Visual Merchandising:
- Ensure the store's visual merchandising standards are maintained, including attractive product displays and layout.
- Ensure the shop is clean, well-organized, and visually appealing
- Monitor inventory levels, participate in stock management activities, and perform regular stock checks.
- Ensure compliance with company policies, procedures, and operational guidelines.
- Contribute to maintaining a clean, organized, and safe store environment.
- Previous experience in a retail management role or in the fashion and clothing industries.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Demonstrated ability to deliver exceptional customer service.
- Results-oriented mindset with a proven track record in achieving sales targets.
- Strong analytical and problem-solving abilities.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for fashion and a good understanding of current trends.
Only shortlisted candidate will be notified
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